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Maturity and Process Innovation

The use of digital technologies is a powerful tool for supporting development, improving performance, increasing growth and competitiveness. In order to better prepare for your digital transformation project, Digi-B-Cube offers you a digital maturity assessment service. This assessment service is the first step in the process that – although not exhaustive – provides recommendations for the methods you use and proposes tools that you need for reaching digital maturity. This assessment is offered within the framework of the Digital Strategy of the Walloon region of Belgium. In order to assess the digital maturity state of your company, you will be presented with an online survey that revolves around three axes:

  • the customer relationship
  • the internal processes
  • the management of human resources

The survey has around 60 questions that require in total 15-20 mins to complete. After completing the survey, the service produces the assessment that includes: a list of recommendations for improving the digital maturity level; a prioritized actions plan in line with the expected objectives; and a digital strategy of the SME that can be addressed with the help of the Digi-B-Cube’s partners. Workshops or coaching, when necessary, will be organized to establish this digital improvement actions plan.

Web Link
https://dma.digitalwallonia.be

Service Type
Free

Language
English

Email
magalie.meyer@infopole.be

“Everyone” agrees that digitization can make us more efficient in the workplace. However, it is not a given that everyone knows what digitalization really means – or how to go about it in a practical way to make your business more efficient. Whether you want to keep track of internal operations, or reach out to new and existing customers, there are many solutions that can help you. How can you get more out of your digital tools and where are you missing something? Which tools should be integrated with each other? What simple steps can you take to increase cyber security? How can you communicate more effectively internally and externally? DigitalNorway Operational Efficiency guide will provide SMEs with an overview of existingtechnologies and tools, and on how you can use them to make better choices for their business. The guide is neutral to specific industries and is designed for managers who are in need of an overview on available digital tools and trends that drive the businesses.

Web Link
https://digitalnorway.com/guide/efficiency/intro/

Service Type
Free

Language
English

Email
christian.albertsen@digitalnorway.com

DigitalNorway intended to increase the awareness of how well positioned the company is to utilise data and digital technologies for business development. At the core of the service is a Digital Diagnosis where the respondents are encouraged to assess how they perceive the maturity of the company within 5 areas: Leadership, Competence, Innovation, Customer focus, and Partnership/Collaboration.

Web Link
shorturl.at/EOZ34

Service Type
Free

Language
Norwegian

Email
eirik.andreassen@digitalnorway.com

Digitalisation is ultimately about better serving customer needs, whether through more-effective operations, mass customization, or new offers. Digitalization enables – or even demands – innovation processes with digital technologies to be able explore, discover and create added customer value for the present and the future competitive advantage. DigitalNorway Innovation Guide provides SMEs with practical tools needed to take advantage of digital technologies to either improve existing offers or to create new products and services that will benefit the customers. The tools are developed from different well-known innovation methods and of which have the commonalities of deeply understanding the customer problems and learning through iterative cycles of solution experiments and prototypes. The Innovation Guide takes teams SMEs through the different phases of an innovation process – from the idea generation to solution prototypes and future business opportunities. Along the way, the Innovation Guide provides method cards guide and inspirational cases across several industries. The Innovation Guide is neutral to specific industries. It will be as valuable for SMEs focusing on ICT topics as it is for companies that work with health issue, green economy or industry.

Web Link
https://digitalnorway.com/guide/efficiency/intro/

Service Type
Free

Language
English

Email
christian.albertsen@digitalnorway.com